Delete your PaceMates account
You can delete your account and all of its data at any time.
In the app (fastest)
- Open PaceMates and tap You (bottom right).
- Tap the ⚙️ Settings icon (top right) → Delete account.
- Type DELETE and tap Delete my account. It is deleted immediately.
By email (if you can’t use the app)
Email support@pacemates.in from the address you sign in with, subject “Delete my PaceMates account”. We delete it within 7 days and reply to confirm.
What is deleted
- Your profile (name, username, photo, bio, city, level, goal) and your sign-in email
- All your activities: routes, distances, times, notes and photos
- Your posts, cheers, comments, messages, follows, club memberships, event RSVPs, blocks and reports you made
- Your streak history, medals, goals, gear, notifications and settings
Nothing is kept, except where the law requires a record (for example of a legal request). Copies in
encrypted backups are removed automatically within 30 days. Runs saved on your phone but never uploaded stay on your
phone until you uninstall the app.
Delete some of your data (keep your account)
You can delete any of your data yourself, at any time, without deleting your account:
- An activity (with its route, photos and comments): open it → ⋯ → Delete.
- A photo, post or comment: open it → ⋯ → Delete.
- A message: hold it → Delete.
- Profile details (photo, bio, city, Instagram): You → Edit profile, remove them and save.
- Watch data from Health Connect: delete the imported activities, then disconnect in You → ⚙️ Settings → Data sources.
Deleted items are removed straight away; copies in encrypted backups are removed automatically within 30 days. To ask us to delete specific data for you, email support@pacemates.in from the address you sign in with and tell us what to delete. We do it within 7 days and reply to confirm.